Support Staff

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Latest activity by Support Staff
  • Support Staff created an article,

    Using Flythrough View in the desktop app

    In the VIVERSE for Business desktop app, Flythrough View allows you to control an aerial cameraand get a bird's eye view of your virtual environment. To turn on, move, and adjust the aerial camera,...

  • Support Staff created an article,

    How can I delete my account?

    Note: A VIVERSE for Business account is linked to your HTC account, to centralize your accountmanagement and access across HTC's products and support channels. So, to delete your account,you will n...

  • Support Staff created an article,

    How can I decorate a space?

    If your VIVERSE for Business plan includes spaces that you can decorate, you can use images and 3D Models for decoration. Images Here's how to decorate a wall with an image: Open the VIVERSE Menu ...

  • Support Staff created an article,

    Recording meeting minutes in the desktop and mobile apps

    Just like in the VR app, the VIVERSE for Business desktop and mobile apps have the meetingminutes feature that can capture live discussions in sessions and summarize them into meetingnotes in your ...

  • Support Staff created an article,

    Syncing Outlook Calendar with the VIVERSE for Business calendar

    If you're using your Outlook® email address as your HTC account, you can connect OutlookCalendar to the VIVERSE for Business User Console. This will sync your Outlook events with thecalendar in the...

  • Support Staff created an article,

    Changing the space type for spaces with private access

    In spaces with private access, including open spaces, persistent spaces, and dynamic spaces,only organization members are allowed to enter these spaces.For persistent and dynamic spaces with privat...

  • Support Staff created an article,

    Viewing and sharing a 360° image

    You can open a 360° image and start a sharing session so that users in the same space can viewit. Here's how. Note: You can upload several 360° images to VIVERSE for Business, but only one imagecan...

  • Support Staff created an article,

    Uploading 3D models to VIVERSE for Business

    Using Polygon Streaming in VIVERSE for Business - YouTubeBefore you can view 3D models in the virtual space, you need to upload them to yourVIVERSE for Business cloud storage space. In your web br...

  • Support Staff created an article,

    What is Polygon Streaming?

    Using Polygon Streaming in VIVERSE for Business - YouTube Polygon Streaming is a core technology and platform that makes it possible to stream high fidelity3D models containing millions of polygon...

  • Support Staff created an article,

    What type of rooms can be added to my building?

    Room Description Spec/Feature Main Dome: LobbyThe Lobby is designed to serve as the central hub, offering a welcoming and informative space, as well as the entry point to the other virtual ...