Support Staff
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Activity overview
Latest activity by Support Staff-
Support Staff created an article,
Viewing and sharing a 360° image
You can open a 360° image and start a sharing session so that users in the same space can viewit. Here's how. Note: You can upload several 360° images to VIVERSE for Business, but only one imagecan...
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Support Staff created an article,
Uploading 3D models to VIVERSE for Business
Using Polygon Streaming in VIVERSE for Business - YouTubeBefore you can view 3D models in the virtual space, you need to upload them to yourVIVERSE for Business cloud storage space. In your web br...
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Support Staff created an article,
What is Polygon Streaming?
Using Polygon Streaming in VIVERSE for Business - YouTube Polygon Streaming is a core technology and platform that makes it possible to stream high fidelity3D models containing millions of polygon...
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Support Staff created an article,
What type of rooms can be added to my building?
Room Description Spec/Feature Main Dome: LobbyThe Lobby is designed to serve as the central hub, offering a welcoming and informative space, as well as the entry point to the other virtual ...
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Support Staff created an article,
What types of virtual spaces are available in my building?
VIVERSE for Business: Managing Spaces With the Management Console A VIVERSE for Business building has the following types of virtual spaces: Type of space Description Open space This is the...
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Support Staff created an article,
How do I add or reduce the number of Modules in my building?
To add or reduce your module capacity, please contact your sales representative or submit a request at https://www.viverse.com/business/contact-us. On the request form, please include your Org ID i...
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Support Staff created an article,
How many rooms can be added to my building?
There are currently three modular packages available: Package Module Capacity Floors Layout Compact 4 Modules 1 to 2 floors Standard From 7 to 13 Modules 2 to 3 floors Extensive From 14 ...
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Support Staff created an article,
How do I report an issue or bug?
To report a bug or issue from within your virtual space: Click on the tool icon and select the ‘Settings’ button Navigate to the ‘Help & feedback’ tab on the left side of the Settings menu and cli...
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Support Staff created an article,
What ports must the network administrator enable for VIVERSE for Business?
Your network administrator needs to grant access to the ports listed below so that corporate users can use VIVERSE for Business and related cloud services. Protocol Port number Https 443 Log...
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Support Staff created an article,
Recording meeting minutes
The meeting minutes feature captures live discussions in sessions and summarizes them into meeting notes. Space owners and co-owners can use this feature. Note: This feature is not available by def...