FAQ
General
- Features in VIVERSE for Business
- What are the system requirements for using VIVERSE for Business with PC VR headsets?
- What devices are compatible with VIVERSE for Business?
- What languages does VIVERSE for Business support?
- How do I send feature requests, feedback, and suggestions to the VIVERSE for Business team?
- Why can't I sign in to the VIVERSE for Business website on iPad or iPhone?
Avatar
- Why does my VRM avatar appear disproportionate?
- Why do my VRM avatar's movements appear broken or sluggish?
Files and content windows
- What types of files can I open and share during a session?
- What's the file size limit for uploading files to VIVERSE for Business?
- How do I upload files to a space or session room?
- Where and for how long are uploaded files stored in VIVERSE for Business?
- How long are screenshots retained in VIVERSE for Business? How do I download them?
- How many files and content windows can I open at the same time?
3D Models
- How do I import 3D models into VIVERSE for Business?
- I uploaded a 3D model, but I couldn't open it. Why?
- When displaying my 3D model, textures do not appear.