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VIVERSE for Business Help Center
FAQ
FAQ
General
How do I report an issue or bug?
Features in VIVERSE for Business
What are the system requirements for using VIVERSE for Business with PC VR headsets?
What devices are compatible with VIVERSE for Business?
What languages does VIVERSE for Business support?
How do I send feature requests, feedback, and suggestions to the VIVERSE for Business team?
See all 9 articles
Avatar
Why does my VRM avatar appear disproportionate?
Why do my VRM avatar's movements appear broken or sluggish?
Files and content windows
What types of files can I open and share during a session?
What's the file size limit for uploading files to VIVERSE for Business?
How do I upload files to a space or session room?
Where and for how long are uploaded files stored in VIVERSE for Business?
How long are screenshots retained in VIVERSE for Business? How do I download them?
How many files and content windows can I open at the same time?
3D Models
How do I import 3D models into VIVERSE for Business?
I uploaded a 3D model, but I couldn't open it. Why?
When displaying my 3D model, textures do not appear.
Sessions and spaces
I was invited to a session. How do I join?
Rooms and Spaces
What type of rooms can be added to my building?
How can I decorate a space?
How many rooms can be added to my building?
How do I add or reduce the number of Modules in my building?
What types of virtual spaces are available in my building?
Subscription and others
How do I extend the license period or increase the number of seats?