Support Staff
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Recent activity by Support Staff-
How many rooms can be added to my building?
There are currently three modular packages available: Package Module Capacity Floors Layout Compact 4 Modules 1 to 2 floors Standard From 7 to 13 Modules 2 to 3 floors Extensive From 14 ...
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How do I report an issue or bug?
Note: Before submitting a support ticket: Please check that you are using the latest version of VIVERSE for Business.You can find the version that you are using by clicking on the tool icon and s...
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Downloading VIVERSE for Business on computers and mobile devices
Go to the VIVERSE for Business Download page to see the system requirements and download the VIVERSE for Business app for your device. To download the VIVERSE for Business desktop app to your comp...
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Accessing PCs with Remote Desktop
With the Remote Desktop feature, you can access one or more PCs in VIVERSE for Business. To use the remote desktop feature, you'll need to install the VIVERSE Remote Desktop Agent on the PCs that w...
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Viverse for Business - User Guide in PDF
Feel free to download the Full User Guide - Updated on 17-October-2024.
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How do I extend the license period or increase the number of seats?
To extend the license period or purchase more seats, contact your sales representative or submit a request at https://www.viverse.com/business/contact-us. On the request form, please include your O...
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How do I import 3D models into VIVERSE for Business?
For details on supported file formats and guidelines on 3D model preparation, see Preparing 3Dmodels and What is Polygon Streaming? To find out how to upload 3D models, see Uploading 3D models to V...
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Why does my VRM avatar appear disproportionate?
VRM avatars may vary in size, depending on how they were created. VRM avatars of other usersmay look shorter while yours may be taller.To balance the avatar height, VRM avatars are adjusted to norm...
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What types of files can I open and share during a session?
You can open and share documents, images, videos, and 3D models during sessions or in any of the VIVERSE for Business virtual spaces. For details on supported file formats, see Types of files you c...
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Types of content windows
You can open one or more content windows and use them to view files, browse websites, create whiteboard drawings, and more. Open the VIVERSE Menu, aim the beam at the right side of the menu, and th...