Support Staff
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Articles
Recent activity by Support Staff-
Opening images, documents and other files
With the File Browser, open images, PDFs, and other files. Open the VIVERSE Menu and then select Files. On the left side of the window, select a category. To scroll up or down the file list, point...
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Navigating VIVERSE for Business with VR controllers
Depending on your type of VR headset and controller, use the thumbstick, joystick, or trackpad on your controller to navigate the virtual spaces in VIVERSE for Business. Turning Do one of the fo...
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Types of files you can view in VIVERSE for Business
Currently, VIVERSE for Business supports the file formats listed below. Support for additional formats will expand over time. File types Formats Documents PDF PowerPoint Videos ...
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Uploading 3D models to VIVERSE for Business
Using Polygon Streaming in VIVERSE for Business - YouTubeBefore you can view 3D models in the virtual space, you need to upload them to yourVIVERSE for Business cloud storage space. In your web br...
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What types of virtual spaces are available in my building?
VIVERSE for Business: Managing Spaces With the Management Console A VIVERSE for Business building has the following types of virtual spaces: Type of space Description Open space This is the...
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Navigating VIVERSE for Business on your mobile device
Here's how to move around the virtual environment in VIVERSE for Business on your mobile device: Drag your fingers across the screen to turn and look around the space. Tap and hold the white dot...
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Setting up conference call apps for use in VIVERSE for Business
You can make Microsoft Teams or Zoom™ calls in the VIVERSE for Business virtual space.Before you can make conference calls, you need to do the following: Make sure you have Microsoft Teams or Zoom...
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Joining sessions
You can join sessions that you've created or been invited to. The steps for joining a session will vary depending on the type of device you're using: VR headset: To select a session, do any of t...
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When displaying my 3D model, textures do not appear.
Make sure to do the following before uploading 3D models: If a 3D model has separate texture files, package the 3D model and textures into a ZIP file. If you have several 3D models, package each 3...
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How do I upload files to a space or session room?
You can upload files from your computer to your VIVERSE for Business cloud storage space and access them in all the virtual spaces and session rooms. For details, see Uploading files to VIVERSE f...