Support Staff
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Recent activity by Support Staff-
Creating and joining sessions from the desktop and mobile app
Here's how to create and join sessions from the VIVERSE for Business desktop and mobile apps: Creating a session Here are ways to create a new session: Method Steps From the calendar window ...
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Requesting control of a content window or Big Screen
When someone makes their content window public or shares to the Big Screen, you can only view their content. You can request control of the content window or Big Screen from the owner. Here's how: ...
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Camera
You can use Camera to take pictures of the virtual environment in VIVERSE. You can also take selfies. Here's how to take a picture: Open the VIVERSE Menu and select Camera. The Camera window will...
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Installing VIVERSE add-ons
VIVERSE add-ons include the following tools: Tool Description VIVERSE File Manager Upload PowerPoint files from your computer. VIVERSE Virtual Webcam Make Microsoft Teams® and Zo...
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Assigning building owners
An account owner or building owner can assign more building owners. Here's how: Sign in to the Management Console. For details, see Signing in to VIVERSE for Business. In the menu on the left-han...
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What ports must the network administrator enable for VIVERSE for Business?
Your network administrator needs to grant access to the ports listed below so that corporate users can use VIVERSE for Business and related cloud services. Protocol Port number Https 443 Log...
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Entering persistent and dynamic spaces
While navigating the VIVERSE for Business environment, you may find several persistent and dynamic spaces in a building. For details on the differences between these types of spaces, see Types of v...
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Using the File Browser in the desktop app
The VIVERSE for Business desktop app uses the same file browser that's available in the VIVERSE for Business VR app. With the file browser, you can open files and share them with others. Note: The ...
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Using Presentation view
With Presentation view, you can display documents in a separate window. This allows you to view and control your presentations without having to read directly from the Big Screen or turn your head ...
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Uploading PowerPoint files
PowerPoint files need to be converted before they can be displayed correctly in VR. You need to use VIVERSE File Manager to convert PowerPoint files and upload them to VIVERSE. For details on how ...